IT support for law firms
IT Support for Law Firms That Protects Client Data
IT support for law firms without an IT person: help when tech gets in the way, locked-down email and accounts, and someone who manages access to Clio, LawPay and the rest of your tools.
The problem
Why law firms need dedicated IT support
Most small firms don’t have an IT person. The office manager or a partner ends up resetting passwords, chasing the phone company and guessing whether a strange email is safe to open.
That is risky in a law office. Client files, settlement payments and court deadlines all run through email and a handful of cloud tools, and one bad click can expose all of it. Dedicated IT support for law firms closes those gaps.
How we help
What our IT support for law firms covers
Our IT support for law firms covers everyday help for attorneys and staff, plus the safeguards a law office should have in place.
Two-factor sign-in on email and practice tools, a password manager for the whole firm, and access removed the day someone leaves.
Forward any suspicious email or payment request and we will tell you if it is safe. Law firms are a common target for fake messages that try to redirect settlement and trust account payments.
SPF, DKIM and DMARC set up on your domain, so scammers have a harder time sending email as your firm and client emails land in inboxes.
Clio, MyCase, LawPay and CallRail accounts set up for the right people and closed when staff move on.
New attorneys and paralegals set up, shared inboxes and calendars working, and licenses tracked.
We deal with your internet provider, phone system, printers and software vendors, so billable time is not spent on hold.
Every account, domain, subscription and device documented in one place, so nothing lives in one person’s head.
Renewals coming up, risks we spotted and what to fix next.
Your obligations
Technology and client confidentiality
Under ABA Model Rule 1.6(c), lawyers must make reasonable efforts to prevent unauthorized access to client information, and many states have adopted a version of that rule. Two-factor sign-in, strong passwords, careful offboarding and scam awareness are a big part of those reasonable efforts, and they are exactly what our plans keep in place. Your state bar’s rules control; we handle the technology side.
Plans
IT support for law firms: simple monthly plans
One flat price for the whole team. Both plans run on a 12-month agreement and include up to 5 users.
Dedicated IT
One number for every tech problem.
$99/month
12-month agreement
- Help desk by call, text or email
- Email, accounts and domain managed
- Security basics set up and kept current
- We deal with your tech vendors
- Your IT mapped and documented
- Quarterly check-ins
Dedicated IT + Build
Your IT and your website, handled.
$250/month
12-month agreement
- Everything in Dedicated IT
- A custom website or small web app, built for you
- Hosting, security updates and backups
- Monthly edits and updates
- No big upfront build bill
Need a new firm website too? The IT + Build plan includes one, and you can see our law firm web design work. See the full plan details and agreement terms on our small business IT support page.
FAQ
IT Support for Law Firms FAQ
Quick answers to the questions we hear most.
Do you work with Clio, MyCase and LawPay?
Yes. We manage user access, help connect them to your email and calendar, and deal with their support teams when something breaks.
Can you help us avoid wire fraud?
We set up email protections, turn on two-factor sign-in and check any suspicious payment request you forward us. Always confirm wire instructions by phone, using a number you already know.
Is remote IT support enough for a law office?
For most small firms, yes. Email, accounts, practice software and security settings are all handled remotely. If something needs hands on site, we’ll lay out the options and quote it first.
How many attorneys and staff do your plans cover?
Both plans include up to 5 users. If your firm is bigger, tell us when you register and we’ll talk through options.
Can you build our firm a new website too?
Yes. The IT + Build plan includes a custom website we build, host and keep updated, with intake forms that reach the right inbox.
Related services
Explore related services
More ways the same team can help.
Plans, terms and registration for our Dedicated IT service. Learn more
Websites built to turn visitors into consultations. Learn more
Phone systems set up around how your office works. Learn more
Answer common questions and capture leads after hours. Learn more
Give your firm an IT department
Register in a few minutes to get IT support for your law firm, or call and talk to the team that will support your office.