Small business IT support
Small Business IT Support for $99 a Month
Get small business IT support that works like your own IT department: help when something breaks, someone watching your accounts and security, and the team that builds your website.
The basics
What is small business IT support?
Small business IT support means having a team to call when technology gets in the way, plus someone who keeps your accounts, domain and security in order between calls.
Most small businesses don’t have an IT person, so the owner ends up resetting passwords, calling the internet company and guessing which laptop to buy. With our Dedicated IT plans, one team learns your setup, answers when you call and handles the tech, so you can get back to running your business.
Support is remote, so we provide IT support for small businesses anywhere in the US.
Plans
Simple monthly IT plans
One flat price for the whole business. Both plans run on a 12-month agreement and include up to 5 users.
Dedicated IT
One number for every tech problem.
$99/month
12-month agreement
- Help desk by call, text or email
- Email, accounts and domain managed
- Security basics set up and kept current
- We deal with your tech vendors
- Your IT mapped and documented
- Quarterly check-ins
Dedicated IT + Build
Your IT and your website, handled.
$250/month
12-month agreement
- Everything in Dedicated IT
- A custom website or small web app, built for you
- Hosting, security updates and backups
- Monthly edits and updates
- No big upfront build bill
Billed monthly. Support is remote, during business hours. On-site visits, hardware, software licenses and larger projects are quoted separately.
What’s included
What our small business IT support covers
Everyday tech help, plus someone looking after your setup between calls.
Call, text or email for any tech problem, with a reply the same business day.
Google Workspace or Microsoft 365 admin: new hires, departures, password resets and shared inboxes.
Renewals tracked, records managed, and SPF, DKIM and DMARC set so your mail lands in inboxes.
Two-factor sign-in on key accounts, a password manager, scam-email checks, and access removed when someone leaves. See the FTC cybersecurity guide for small businesses.
We deal with your internet provider, phone system, printer and software vendors.
A quick check before you buy a laptop, phone system or software.
At onboarding, every account, domain, subscription and device documented in one place.
Renewals coming up, risks we spotted, and what to fix next.
Compare
Small business IT support vs. managed IT services and break-fix
Most small businesses get IT help one of three ways. Here is how a Dedicated IT plan stacks up.
| What you get | Dedicated IT plan | Managed IT provider | Break-fix IT help |
|---|---|---|---|
| How you pay | One flat monthly price | Usually per user, per month | By the hour, per call |
| Who knows your setup | One team that maps it at onboarding | A help desk team | Whoever is free that day |
| Website help | Included on IT + Build | Usually a separate vendor | A separate vendor |
| Best for | Offices of about 1 to 10 people | Larger teams, servers or compliance needs | Rare, one-off problems |
Need 24/7 monitoring or compliance support? A full managed IT provider is the better fit, and we will tell you so.
Who it’s for
IT support for small businesses without an IT person
Our plans fit offices of about 1 to 10 people where the owner, or whoever is good with computers, handles the tech today.
- Law firms. Protect client data, catch wire-fraud emails and keep practice software access tidy. See IT support for law firms.
- Restaurants. Wi-Fi, POS vendor calls and staff logins handled, with one number to call. See restaurant IT support.
- Real estate offices. Agent accounts, shared files and wire-fraud defenses for brokerages and teams. See real estate IT support.
- Contractors and trades. Crew phones, laptops and field app logins that just work. See construction IT support.
- Churches and nonprofits. Staff and volunteer accounts, giving tools and livestream help. See church IT support.
- Professional offices. Accountants, insurance agents and consultants that live in email and shared files.
- Shops and salons. Wi-Fi, booking tools and vendor calls handled, with one number to call.
- Startups and new businesses. Email, domains and security set up the right way from day one.
IT + Build
Add a website we build and manage
For $250 a month, we’re your IT department and your web team, with no big upfront build bill.
A custom website of up to 5 pages, or a small web app, client portal or internal tool, designed and built by our team.
Hosting, SSL, backups, uptime monitoring and security updates, all handled.
Up to 2 hours a month of edits, new sections, and form or booking changes.
The tools tied to your site, like forms, booking, payments and analytics, kept connected and working.
Need more? We also build Shopify stores, custom software and AI automation, quoted separately.
How it works
How our small business IT support works
From registration to your first support call, in five steps.
Pick a plan and tell us about your business and setup.
We confirm the fit and send your 12-month agreement to review.
We map your accounts, domain and devices, and set up security basics.
On the IT + Build plan, we design, build and launch your site.
Call, text or email whenever tech gets in the way.
The agreement
How the 12-month agreement works
The 12-month term is what keeps the monthly price low. Here is exactly what you sign up for.
| Term | What it means |
|---|---|
| Billing | Monthly, by automatic payment |
| Minimum term | 12 months on either plan |
| After 12 months | Month to month; cancel with 30 days’ notice |
| Leaving early | The remaining months of the first year are due |
| Your website | Yours after 12 paid months, files and design included |
| Your domain | Always registered in your name |
| Upgrading | Move from Dedicated IT to IT + Build any time; a new 12 months starts then |
Why Pure Code
Why small businesses choose us for IT support
One team for your tech and your web, at a price you know every month.
The people who answer your IT calls also build and run your website, so nothing falls between vendors.
One price for your team of up to 5 and no surprise invoices for everyday help. Bigger jobs are quoted up front.
We build websites, apps and business software, so your setup is in experienced hands.
Support is remote, so we can be your IT department wherever your business is.
Register
Register for small business IT support
Four quick steps. We’ll confirm the fit on a short call and send your agreement to review before anything is billed.
FAQ
Small business IT support FAQ
Quick answers to the questions business owners ask most.
What does a dedicated IT company do for a business my size?
We’re who you call when tech gets in the way: a locked account, an email problem, a message that looks like a scam, a new hire who needs logins. Between calls, we keep your accounts, domain and security in order.
What is included in small business IT support?
A help desk you can call, text or email, Google Workspace or Microsoft 365 admin, domain and DNS management, security basics like two-factor sign-in, help with your tech vendors, buying advice and quarterly check-ins.
Do you offer managed IT services for small businesses?
Yes. Our Dedicated IT plans are managed IT services sized for small offices: one flat monthly plan for your team, a help desk, and someone keeping your accounts and security in order.
How many people do your IT plans cover?
Both plans include up to 5 users. If your team is bigger, tell us when you register and we’ll talk through options.
Is remote IT support enough for a small business?
For most small offices, yes. Email, accounts, passwords, security settings and software problems can all be handled remotely, which is how we support businesses anywhere in the US.
Do you come on-site?
If a problem needs hands on site, we’ll lay out the options and quote it first. Everyday support is remote.
What happens after 12 months?
Your plan continues month to month, and you can cancel with 30 days’ notice.
Do I own my website?
Yes. After your first 12 months, the site is yours, and your domain is always registered in your name.
What if I need more than my plan covers?
Bigger jobs, like new computer setups, office moves or an online store, are quoted up front, so there are no surprise bills.
Can I start with IT and add a website later?
Yes. You can move up to the Dedicated IT + Build plan at any time.
Can you help if we need HIPAA or PCI compliance?
Our plans cover everyday IT, not compliance audits. If your business handles regulated data, tell us when you register and we’ll point you in the right direction.
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Stop being your company’s IT person
Register in a few minutes, or call and talk to the team that will support you.